Privacy Policy

1. General Information
We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website.
Our shop is based in Germany and complies with the EU General Data Protection Regulation (GDPR).

2. Data Collection
We may collect the following information when you use our services:

• Personal details (name, email, address, phone number) provided during checkout.

• Payment information (processed securely by third-party providers – we do not store full payment details).

• Technical data (IP address, browser type, device, access times).

3. Use of Data
We use your data for:

• Processing and delivering your orders.

• Communication regarding your orders.

• Customer support and responding to inquiries.

• Improving our website and services.

• Legal obligations (e.g. tax records).

4. Legal Basis
Data is processed according to:

• Art. 6 (1) lit. b GDPR (performance of contract).

• Art. 6 (1) lit. c GDPR (legal obligations).

• Art. 6 (1) lit. f GDPR (legitimate interest in safe operation of website).

5. Data Sharing
Your data may be shared with:

• Shipping providers (for delivery).

• Payment processors (for transactions).

• IT service providers (hosting, analytics).
  We do not sell or trade your personal data.

6. Cookies & Tracking
Our website uses cookies to ensure proper functionality and improve user experience.

• Necessary cookies: Required for checkout and site use.

• Optional cookies: Used for analytics or marketing (only with your consent).
  You can manage or disable cookies in your browser settings.

7. Storage & Deletion

• Data is stored only as long as necessary for order processing or as required by law (e.g. tax obligations in Germany: 6–10 years).

• You may request deletion of your personal data at any time, unless legal obligations prevent it.

8. Your Rights (GDPR)
As a customer in Germany/EU, you have the right to:

• Access your personal data.

• Rectify incorrect data.

• Request deletion of your data (“right to be forgotten”).

• Restrict processing of your data.

• Data portability.

• File a complaint with a data protection authority in Germany/EU.

9. Security
We use technical and organizational measures to protect your data against loss, misuse, or unauthorized access.